Privacy Policy

1. Who we are

Lumen Wear ("we", "us") operates this online clothing storefront. Contact us at contact@lumenwear.shop with any privacy questions.

2. Information we collect

When you browse, place an order, or contact us, we may collect your name, email address, shipping address, phone number, and payment confirmation details provided by our payment processors (such as PayPal). We do not store full card numbers on our servers.

3. How we use information

• To process and fulfill orders
• To respond to customer support requests
• To send order updates and, with consent, marketing emails
• To improve our website and prevent fraud

4. Sharing

We share personal data only with service providers who help us operate (payment processors, shipping carriers, email tools), and only as needed. We do not sell your personal information.

5. Cookies

We may use essential cookies for site functionality and optional analytics cookies. You can control cookies through your browser settings.

6. Retention & security

We keep order records as long as required for legal, tax, and customer-service purposes. We use reasonable technical and organizational measures to protect your data.

7. Your rights

Depending on where you live, you may request access, correction, or deletion of your personal data. Email contact@lumenwear.shop to make a request.

8. Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do.